RMA

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You will find below the follow-up of all your requests for RMA. Each RMA request can match a file, please download it and read it.

Date:	Reference	Status	No. RMA	File

My history

New request

Date:	Reference	Status	No. RMA	File

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Contact information
Name*
First name*
Email*
Company*
Phone
Address*
Address Address (continued) City Postal code
fitter*
Agency*
Distributor*
Contact*
Details of the request
Type of request*
- Return for repair
- Reconditioning
- Recovery
- Early exchange
Product reference*
Serial number
Reason for return*
Invoice number Vauban Systems

Speed up the processing of your request
Return address
Return address identical to that of the applicant
- Yes
- No
Name*
First name*
Phone
Company
Return address*
Address Address (continued) City Zip / Postal Code
Important information
Generalities
Items returned must match the quantity and model reference on the corresponding forms. Failure to follow this referral procedure may result in delays, additional charges, or rejection of your referral.

Products must be returned in their entirety (eg Central 220V with its box)

Resumption and repackaging:
Reposals of products or their packaging are subject to prior agreement of our services and may lead to invoicing in accordance with our general conditions of sale.

Early exchange:
Requests for advance exchanges are subject to prior agreement and subject to the receipt of a firm order.
The order form must show the RMA number assigned by our after-sales service. Defective parts must be returned within 10 days upon receipt of new products. Failure to comply with this deadline will result in invoicing of the replaced products.

By returning the product, you agree to pay a diagnostic package (40 € PUHT) in the event that no failure was found by our services.
Terms and Conditions*
- The customer acknowledges and accepts the terms and conditions of the after-sales service Vauban Systems
Name
This field is only used for validation purposes and should remain unchanged.

Technical hotline

+ 33 1 30 27 92 69

Technical hotline

+ 33 1 30 27 92 69

Technical training

An approved training center

Technical training

An approved training center

5 years warranty

Very high quality standards

5 years warranty

Very high quality standards

Welcome to your client space

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RMA

You have 0 service requests

You have 0 service requests

Contact information

Details of the request

Return address

Important information

Technical hotline

Technical hotline

Technical training

Technical training

5 years warranty

5 years warranty

VAUBAN SYSTEMS^®

Our Solutions

Our ranges

Contact us

Vauban Systems

Vauban Systems

Welcome to your client space

Please enter your login information

RMA

You have 0 service requests

You have 0 service requests

Contact information

Details of the request

Return address

Important information

Technical hotline

Technical hotline

Technical training

Technical training

5 years warranty

5 years warranty

VAUBAN SYSTEMS®

Our Solutions

Our ranges

Contact us

Vauban Systems

Vauban Systems

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VAUBAN SYSTEMS^®